Privacy policy

In this page modality and processing of personal data’s logics are described for the users (from now on Users) who will visit the website.
The validity of the privacy disclaimer contained in this page is limited on this website and it do not extend to other websites consultable through hyperlink.

1. The Owner of the Processing

The owner of the data processing, collected through the site, is Industrial Service S.r.l., c. f. e p. iva 03134510175, sede legale in Gussago, 25064 (BS) via C. Golgi 9, e-mail

2. Typology of collected data

2.1 Browsing data

The informatic systems and the software procedures used by this website acquire, during the navigation, some personal data of which the transmission is implied in the use of Internet communication protocols. These are information which are not collected to be associated to identified interested parties, but for their nature could allowed to identify Users, through processing and combination with data owned by third parties. IP address or domain names’ computer used by Users to navigate into the website, URI (Uniform Resource Identifier) address of the requests, the time of the requests, the method used to submit the request to the server, the size of the answering file, the numeric code indicating the status of the response from the server (error, successful, etc.) and others parameters related to the operation system and the informatic setting of the Users are part of this category of data. These data are used only in order to obtain anonymous statistical information about the website’s use and to control its proper functioning. These data are immediately deleted after the processing. These data could be used to ascertain responsibilities in case of hypothetical cyber crimes against the website: except for this possibility, the data are not collected for more than seven days.

2.2 Data voluntary provided by the User

The optional, voluntary and explicit sending of emails to the address in this website, directly or through contact forms, involves the following acquisition of the sender’s email address, needed to answer to the requests or to provide requested services, as well as any other personal data (e.g. first name, last name, telephone number, email, etc.) included in the communication.

3. Purpose of the Processing and legal basis

Data will be process for the following purposes:

  1. Answering to the commercial requests of the Users
    Legal base: data processing is necessary to answer to requests received
  2. Sending of advertising material and/or communications related to Industrial Service’s initiatives.
    Legal Base: optional and revocable consent, article 7 of the European Regulation 2016/679.

4. Optionality of Data Supply

Except for what declared for Browsing Data, the provision of data through forms and email address in the website and communications voluntary transmitted by the User, has always optional nature. Nevertheless, in case of lack of data supply marked as required into the request forms, it will not be possible to provide to the User the service enquired.

5. Categories of Recipients

The data collected and/or processed will not be object of disclosure and diffusion. The Company could communicate data to:

  • Employees, collaborators with whom it is necessary to interact to provide the services;
  • Banking and Assurance Companies for the management of receipts and payments due to the contract with the Client;
  • Legal, administrative and tax advisors who assist the Owner in its activity;
  • Private and publics entities and/or judicial, supervisory and/or administrative authorities for compliance with regulatory requirements and in case of their request, these entities could be autonomous owners of the processing;
  • Providers of IT or cloud services;
  • Providers of delivery, transport and logistics services.

6. Methods of Processing

The Data processing is made in order to guarantee confidentiality and security through IT procedures, electronic means by internal and external parties, specifically appointed, i.e. committed to confidentiality.
The Owner adopts all the security measures to protect the collected data to avoid the risks of data’s loss or theft, unauthorized accesses, illicit and incorrect uses.

7. Rights of the Users

The Users could exercise in every moment their rights sanctioned by the European Regulation 2016/679:

  1. to obtain the confirmation of the existence or not of personal data that concerns them, and in that case the access to the personal data and information related to the processing, article 15;
  2. to obtain the rectification o the cancellation of their data without unjustified delay, articles 16-17;
  3. data portability, article 20;
  4. to oppose in every moment to their data processing in the limits of article 21;
  5. to revoke in every moment the consent to the data processing without prejudice the lawfulness of the processing based on the consent given before the revocation;
  6. to lodge a complaint, pursuant to art.77 GDPR, to the Guarantor for the protection of personal data based in Rome.

The exercise of right could happen through the sending of a request to the Owner of the processing, to the e-mail address

8. Retention period

Data for the purposes referred to the point 3 letter A) will be kept for the time necessary to process requests from Users or Clients.
Data for the purposes referred to the point 3 letter B) will be kept for 24 months.

9. Transfer of personal data

Data could freely be transferred outside of Italy to EU countries, but they could also be transferred outside of EU, in compliance with the guarantees appropriate for the purpose of the processing, pursuant to applicable legislation, in particular GDPR’s chapter V.

10. Updates of Privacy Policy

Every update of this Policy will be immediately communicated, by appropriate means. In addition, will be communicated if the Owner uses the data processing for other purposes which are not in this Policy.